Pointing and Calling: A Unique Japanese Method in Transit Safety

Japan is home to one of the most efficient, precise and safe railway transit systems in the world. To keep the trains running at peak performance and safety, train drivers, conductors, and station staff constantly “point and call” (shisa kanko in Japanese) out the status of things they need to regularly check. While the practice may appear to be redundant, evidence shows that pointing and calling improves safety on trains and in stations.

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